Terms & Conditions

By accessing or using the website at https://www.ec2cloud.in (the "Site") or by engaging ec2cloud IT Solutions("ec2cloud", "we", "us", or "our") for any service, you ("Client" or "you") acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please discontinue use of the Site and do not engage our services.

ec2cloud provides IT services including but not limited to cloud computing, cloud storage, software and web development, mobile development, CMS development, DevOps and project management, IT management, private cloud setup, IT consultancy, and AI solutions. The specific scope, deliverables, timelines, and fees for any engagement are defined in a separate Statement of Work (SOW) or Service Agreement signed by both parties.

You may use this Site for lawful purposes only. You agree not to:

• Use the Site in any way that violates applicable Indian or international laws or regulations.
• Transmit any unsolicited or unauthorised advertising or promotional material (spam).
• Attempt to gain unauthorised access to any part of the Site or its underlying infrastructure.
• Upload or transmit any malicious code, viruses, or disruptive software.
• Scrape, crawl, or extract content from the Site without prior written consent.
• Reproduce, duplicate, or resell any part of the Site without our express written permission.

We reserve the right to terminate or restrict your access to the Site at any time, without notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties.

To enable us to deliver your project on time and to the agreed standard, you agree to:

• Provide accurate, complete, and timely information required for the project.
• Make key stakeholders available for reviews, approvals, and feedback sessions.
• Review and approve deliverables within the timeframes specified in the SOW.
• Ensure you hold the rights to any materials (images, content, data) you provide to us.
• Notify us promptly of any changes to requirements or project scope.

All fees are quoted in Indian Rupees (INR) and are exclusive of applicable taxes (GST) unless stated otherwise. GST will be charged at the prevailing rate.

Both parties agree to keep confidential any non-public business information, technical data, trade secrets, or strategies shared during an engagement ("Confidential Information"). This obligation survives the end of any service engagement for a period of 3 years.

To the fullest extent permitted by law, ec2cloud shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of revenue, data, or business opportunity — arising from your use of the Site or our services.

This Site is provided "as is" without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

You agree to indemnify, defend, and hold harmless ec2cloud IT Solutions and its directors, employees, and agents from and against any claims, liabilities, damages, judgements, losses, costs, or expenses (including reasonable legal fees) arising out of or relating to:

• Your breach of these Terms & Conditions.
• Materials or content you provided that infringe a third party's intellectual property or other rights.
• Your violation of any applicable law or regulation.

On termination, clauses relating to intellectual property, confidentiality, payment, limitation of liability, and governing law shall continue in force.

These Terms & Conditions are governed by the laws of India. Any disputes arising out of or in connection with these terms or any service engagement shall be subject to the exclusive jurisdiction of the courts of Coimbatore, Tamil Nadu, India.

Before initiating formal proceedings, both parties agree to attempt to resolve any dispute through good-faith negotiation for a period of at least 30 days.

We may update these Terms & Conditions from time to time. The "Last updated" date at the top of this page will always reflect the latest revision. For active client engagements, material changes will be communicated directly. Continued use of the Site after updates constitutes your acceptance of the revised terms.