Effective Date: 01.01.2026

Welcome to ec2cloud IT Solutions (“Company”, “we”, “our”, or “us”). These Terms & Conditions govern your use of our website and services.

By accessing or using our services, you agree to these terms.

1. Services Overview

ec2cloud IT Solutions provides:

• Cloud Computing & Cloud Storage
• Cloud Migration Services
• IT Management & Consultancy
• Web & Mobile Application Development
• CMS Development (WordPress)
• DevOps & Project Delivery Services

We reserve the right to modify or discontinue services at any time.

2. User Responsibilities

You agree to:

• Provide accurate and complete information
• Use our services only for lawful purposes
• Not misuse, disrupt, or attempt unauthorized access
• Not upload harmful or illegal content

3. Account & Access

If access credentials are provided:

• You are responsible for maintaining confidentiality
• Any activity under your account is your responsibility

4. Payments & Billing

• All services are subject to agreed pricing and contracts
• Payments must be made as per invoice terms
• Late payments may result in service suspension

5. Intellectual Property

• All content, designs, and materials created by us remain our property unless otherwise agreed
• Clients retain ownership of their data and project deliverables after full payment

6. Confidentiality

We respect the confidentiality of client data:

• No unauthorized sharing of sensitive information
• NDA terms apply where signed

7. Limitation of Liability

We are not liable for:

• Indirect or consequential damages
• Data loss due to third-party failures
• Downtime caused by external service providers

Our total liability is limited to the amount paid for services.

8. Service Availability

We strive for high uptime but do not guarantee uninterrupted service. Maintenance and updates may cause temporary downtime.

9. Termination

We may suspend or terminate services if:

• Terms are violated
• Payments are overdue
• Illegal activities are detected

Clients may terminate services based on contract terms.

10. Data Protection & Compliance

10.1 GDPR Compliance

In alignment with the General Data Protection Regulation:

• We process personal data lawfully, fairly, and transparently
• Data is collected only for specified purposes
• We ensure data minimization and accuracy
• Users have rights including:
  • Access to their data
  • Correction of inaccurate data
  • Erasure (“Right to be Forgotten”)
  • Data portability
  • Objection to processing

If you are an EU resident, you may contact us to exercise your rights.

10.2 Indian IT Act Compliance

We comply with the Information Technology Act, 2000 and applicable rules:

• Reasonable security practices are implemented
• Sensitive personal data is handled with care
• Data breaches (if any) will be addressed as per legal requirements
• We follow applicable guidelines under SPDI Rules (Sensitive Personal Data or Information)

10.3 Data Processing for Clients

• We act as a Data Processor for client projects
• Clients remain the Data Controller
• Data is processed only based on client instructions
• No unauthorized data reuse or resale

11. Cookies & Tracking

We may use cookies to improve user experience and analyze website performance. Users can manage cookie preferences via browser settings.

12. Third-Party Services

We may integrate third-party tools (cloud providers, analytics, APIs). We are not responsible for their policies or performance.

13. Governing Law

These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Coimbatore, Tamil Nadu.

14. Changes to Terms

We may update these Terms at any time. Continued use of services constitutes acceptance of updated terms.

Contact Information

ec2cloud IT Solutions
📧 Email: [email protected]📍 Location: Coimbatore, Tamil Nadu, India